How Business Intelligence is Transforming the FMCG sector

The Fast-Moving Consumer Goods (FMCG) industry is one of the most dynamic industries, and the key to remaining competitive in this sector is adaptability and responsiveness to the change. There’s constant pressure to increase the efficiency of the supply chain, create new channels and find growth opportunities. In this fast-paced sector, most companies struggle to act quickly because of the lack of availability of real-time data and insights. When large volumes of scattered raw data can’t be processed they become a huge bottleneck.

Deploying Business intelligence helps companies reduce the manual labour required to manage data and also get a real-time update. This allows outsourcing company in Delhi to gain a competitive edge, make use of all the data to gain crucial and actionable business insights.

Business intelligence can be transformational for the Consumer goods sector 

Integrated Operations 

In a sector wherein the operations span different geographies and locations, getting integrated seamless data seems to be a challenge. The dashboards and visualizations that BI presents help in amassing disjointed data sets into a holistic view through data visualization. The BI dashboards can consolidate vital information and look into the daily affairs, all in one place.

Real-time analytics 

Getting access to real-time data dramatically changes the decision making and how organizations use data to predict outcomes and make changes. Users by staying connected to the IT infrastructure can see the operations as they happen. The trends derived from this are extremely vital for dynamic analysis and response.

Quicker fact-based decision making 

Simplified data visualization helps make sense of data. Since there are numerous touch-points and hence numerous data points, BI helps visualize and make sense of the huge and scattered data sets.  

Superior Quality Assurance 

BI helps predict bottlenecks and identify areas of improvements; it provides the companies with the ability to deep dive into the reason for failures. Empowered with this tool, companies can improve the quality of the products. 

Crucial Business insights 

360° Intelligent BI system helps in Identifying lost opportunities, new segments to target. Utilizing the consumer’s purchasing preferences to make selling decisions  

JindalX Advantage  

We have extensive experience in taking care of e-commerce partners through our:- 

Omni-channel Support – Chat | Email | Voice  

• Absolute accuracy & optimum CX with up to 4 concurrent chats
• Fastest response time and 24x7 support
• Propensity engines for intelligent solutions and 90% First-Contact-Resolution (FCR)

 We give what your business needs 

• Personalized and human-centric customer service
• Gamification based process training led by technology
• BI led ‘JX Techpack’ to give real-time 360º view of operations

To get a free demo of our real-time 360˚ view dashboard, book an appointment or mail us at sales@jindalx.com.